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911 Emergency Response Dispatcher – USAG Alaska (Army Civilian Career)

Fort Wainwright, AlaskaFull-time
$46,060 - $74,173 annually
About the Job
911 Emergency Response Dispatcher – USAG Alaska (Army Civilian Career)
Location: Fort Wainwright, AK
Salary: $46,060 - $74,173 per year (Plus 1.49% COLA)
Job Type: Full-Time, Permanent

Answer the Call. Build a Global Career.

Are you a calm, quick-thinking emergency services professional ready for a career that truly rewards your dedication?

Join United States Army Garrison (USAG) Alaska as an Army Civilian. We are looking for highly motivated individuals to serve as the critical lifeline between the public and our police, fire, and medical teams.

We are specifically calling on the proven skills of:
  • Military Veterans (including 30% or more disabled).
  • Military Spouses.
  • Current & Former Federal Employees.
  • Schedule A Candidates (Individuals with Disabilities).

The Army Civilian Advantage:
Working as a Department of Army Civilian isn't just a job; it’s a gateway to unparalleled opportunities:
  • Global Mobility: Start your journey in the stunning, adventurous landscape of Alaska! Once you are in the federal system, you have the unique ability to transfer and build your career at Army installations across the globe.
  • Rock-Solid Benefits: Enjoy top-tier federal health insurance, unmatched retirement plans (FERS), generous paid time off, and ultimate job security.
  • Mission Impact: Continue serving your country and supporting our warfighters and their families, without wearing the uniform.

What You Will Do:
Thrive in an environment where your voice makes the difference:
  • Receive, evaluate, and prioritize 911 emergency and non-emergency calls.
  • Dispatch and coordinate law enforcement, fire, and emergency medical services (EMS).
  • Provide life-saving Emergency Medical Dispatching (EMD) instructions to callers.
  • Monitor the real-time status of responding units to ensure rapid, appropriate responses.

What You Need:
  • Experience: At least 1 year of specialized dispatching/emergency response experience (or qualifying college education for GS-05 level).
  • Availability: Ability to work shifts, weekends, holidays, and overtime (Mission Essential position).
  • Drive: Must be able to obtain and maintain required dispatch certifications within 1 year of employment.
  • Note: This position requires a completed background investigation.

Ready to Apply?

Act fast—this opportunity closes on May 29, 2026!

 USAJOBS to submit your resume and start your global career today!  https://www.usajobs.gov/job/867397200
About USAG Alaska
USAG Alaska is a team of over 1000 civilian employees that keep the "cities" of Fort Wainwright, Fort Greely, and Seward Military Resort running. Our diverse workforce provides the full spectrum of city services to include: community planning and development; public safety and law enforcement; airfield operations; utilities and infrastructure; parks, recreation facilities and programs; financial, accounting and auditing services; family and social services; and more.Who do we employee? If you have a passion we have a position! Here are some of the career that make up our team:Air Traffic Controller, Architect, Financial Counselor, Attorney, Auditor, Budget Analyst, Automotive Mechanic, Cartographer, Civil Engineer, Construction Project Inspector, Contract Performance Evaluator, Customer Service Representative, Detective, Drug Testing Technician, Education Counselor, Career Counselor, Electronics Technician, Electrical Engineer, Environmental Engineer, Environmental Protection Specialist, Social Worker, Community Prevention Program Manager, Fire Protection Inspector, Firefighter, General Engineer, Information and Records Manager, Housing and Real Property Manager, Police Officer, Human Resources, Security Guard, Community Planner, Mechanical Engineer, Para-Legal, Physical Scientist, Public Affairs, Safety and Occupational Health, Strategic Planner, Workforce Development, and there's more! Child Care Providers, Boat Captains, Deck Hands, Hotel and Hospitality, Down Hill Ski Operations, Golf Course Operations, Bar and Restaurant Operations, Fitness Instructors of all Disciplines...There truly is a job for every career.